Luxury Crystals
Crystals for Dreamspace
Cosmic High Vibrations

Shipping & Returns

Our Commitment to You

At Earth Family Crystals, we are dedicated to providing you with ethically sourced, high-vibrational crystals that resonate with your spiritual journey. Each piece is hand-selected with care and intention, ensuring that you receive treasures that support your path.

📦 Shipping Details

  • Processing Time: Orders are typically processed within 2-4 business days.
  • Shipping Methods: We offer various shipping options to meet your needs. Shipping costs and delivery times are calculated at checkout.
  • International Shipping: We ship worldwide. Please note that international customers are responsible for any customs and import taxes that may apply.

🔄 Returns & Exchanges

We want you to be completely satisfied with your purchase. If you are not, we offer the following options:

  • Return Window: Items may be returned within 7 days of delivery.
  • Condition: Returned items must be in their original condition and packaging.
  • Process: To initiate a return, please contact us at support@earthfamilycrystals.com with your order number and reason for return.
  • Refunds: Once we receive and inspect your return, we will process your refund to the original payment method. Please allow 5-10 business days for the refund to reflect in your account.
    • Option 1: Store Credit = 100% full credit
    • Option 2: Refund to credit = less a 20% restocking fee (This covers our time, materials, & shipping costs we subsidize to offer you lower shipping rates)
  • Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to our error.

 

🛠️ Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at support@earthfamilycrystals.com with your order number and a photo of the item. We will work with you to resolve the issue promptly.

🌍 Sustainable Practices

We are committed to sustainability and use eco-friendly packaging materials whenever possible. Our goal is to minimize our environmental impact while delivering your crystals safely.

📬 Contact Us

For any questions or concerns regarding your order, please reach out to us at support@earthfamilycrystals.com. We aim to respond within 24-48 hours.

 

Let customers speak for us

from 2354 reviews
One Fairy Stone - Magical Vibes from Quebec
Littlerock
Second attempt for gratitude EarthFamilyCrystals brings balance to my life!

I just received an amazing gift EarthFamilyCrystals. After I sadly ruined my perfect 3 little fairy stones by soaking them in water and salt/ apple cider vinegar after buying them from EarthFamilyCrystals i was mortified when I seemed to have turned them into clay like goop. Chad exceeding in any expectation I had about anyone's ability to perform customer service honestly. He was perfectly polite, patient, and his raw knowledge about crystals and things of the sort is absolutely astonishing. Listening to him speak about the fairy stones was as if I was listening to an Alan Watts podcasts. A man who knows his trait is mesmerizing to listen to in my opinion. Not only did he call me personally after I didnt see the email for a few hours. He sent me some fairystones for free to make up for my own silly mistake.. What a beautiful creature this guy. He even gave me 1 extra than I ordered bc he knows I give them away passionately <3 EarthFamilyCrystals your amazing all of you.

One Fairy Stone - Magical Vibes from Quebec
One Fairy Stone - Magical Vibes from Quebec
Ross Davinroy
Absolutely perfect customer experience.

I thought these 3 fairy stones i bought were absolutely perfect. But after soaking them with my other crystals they seem to just melt into clay. The second pi ture was everything I ordered my first time experiencing the beauty of their products. Naturally I was so upset when I ruined the beauty of the fairystones perfection. Chadd, one of the owners called me personally and explained perfectly the process of fairy stones creation, and also that incredibly after taking 2 thousand years to form. They can just break down incredibly fast if soaked in water. I had no idea. He did everything he could to make my experience happy. He even offered me a coupon code so I could get replacement fairy stones. A thousand blessings!!!! I hope we can continue to help each other and help heal as many souls as we can with the magic of that which the earth made with heat and pressure and thousands of years of grounding <33333

One Fairy Stone - Magical Vibes from Quebec
Gorgeous Green Malachite Tumbled Chip Stretch Bracelet
Mary Grabowsky

Beautiful! Exceeded my expectations.

Gorgeous Green Malachite Tumbled Chip Stretch Bracelet
Incredible Statement Piece! Turtle Etched High Grade Blue Larimar Pendant In Sterling Silver (Includes Silver Chain)
Sandy Soyke
Turtle Etched High Grade Blue Larimar Pendant in Sterling Silver

When I saw this piece, I knew I had to purchase it. My friend and I love turtles. We vacation in Aruba and swim with the turtles so this was the perfect piece to give her for her birthday. She absolutely loved it. The carving of the turtle on it was perfect and the variations in the colors of the Larimar just set it off perfectly. Beautiful piece. Definitely a unique piece. 5 Star quality. Thank you. Sandy

Incredible Statement Piece! Turtle Etched High Grade Blue Larimar Pendant In Sterling Silver (Includes Silver Chain)
Unique Cavansite Natural Dainty Pendant in Sterling Silver (Includes Silver Chain)
John Pivnickas
First Time Buyer

I purchased a hard to find crystal. I received it in a timely manner and received follow-up e-mails about my purchase. I would definitely recommend this place to purchase what you are looking for. They are friendly and ship as promised. 5 stars.

Unique Cavansite Natural Dainty Pendant in Sterling Silver (Includes Silver Chain)
#6 Old collection Calcite & aragonite needle inclusions from Dalnegorsk, Russia
Sandy Soyke
Calcite and Aragonite needle inclusions

Very unique piece. Loaded with rainbows but also has needles throughout it also. Not just on the outside but also on the inside of the piece itself. You can actually see them inside the calcite, like they grew inside the crystal as it was forming. So cool. It is a very awesome piece. One of a kind and definitely another 5 Star in my collection again. Thanks Sandy

#6 Old collection Calcite & aragonite needle inclusions from Dalnegorsk, Russia
RESERVED For Bryanne~Lithuanian Baltic Amber Polished Multi Color With Screw Clasp 16" REDUCED
Bryanne
PERFECT!

First off, ITS AMBER! Enough said! & though this is my first time actually making a purchase today, I’ve been eyeing this site for a while now & every other piece I swear calls to me. Even though this little babe has a flaw, I myself have many flaws & felt super super drawn to this piece! So much so I dreamt of it already being here only the bead wasn’t missing in the dream haha I happily digress! (among the daily physical & mental pain) this will make a great addition to my collection. Maybe even match my ring! Of course I’ll post another review once it arrives in my hands but I had to review the customer service & how fast & amazing they are at…well everything!! ; ) I didn’t even have the card handy & they STILL reserved these special one of a kind beads❤️🌞I’m SUPER blown away & shocked already at the amazing reviews & stunning pieces of art on this site. Sooo happy this gets to be a part of me forever. I hope this wears until I pass away or can pass it along to someone else after I’m gone. Thank you Earth Family so so much! I know it’s only a necklace but you have no idea what this does for me mentally & physically! *cannot stress this enough*
Sending all the love & light to you & your family! 🙏🕯❤️🌞🌙
Nameste,
Breezy xo

RESERVED For Bryanne~Lithuanian Baltic Amber Polished Multi Color With Screw Clasp 16" REDUCED
What You Seek Is Seeking You T-shirt White
Kathryn Nathan
Fantastic - my boyfriend stole it from me!

This shirt is SO COOL. I have to order another one because the minute my BF saw it, and it was big on me, he just took it and he wears it every chance he gets. It also speaks truth in a way that words alone cannot convey.

What You Seek Is Seeking You T-shirt White
Stunning Leafy Patterns! Large Ammonite Suture Fossil Polished Specimen From Madagascar #1
Susan Albertus
Leafy patterned ammonite

This specimen is stunningly beautiful. Everytime I gaze at it, I see new patterns and colors emerge, including red sparks!

Stunning Leafy Patterns! Large Ammonite Suture Fossil Polished Specimen From Madagascar #1
One Green Apatite Medium Sphere Carving (Includes Wood Stand) *REDUCED
Ronald Barr
Beautiful!

Very pleased!

One Green Apatite Medium Sphere Carving (Includes Wood Stand) *REDUCED
Set of 5~ Natural Black Tourmaline Points ~Perfect for the Pocket!
Vea McTigue
Great stuff

Very nice items

Set of 5~ Natural Black Tourmaline Points ~Perfect for the Pocket!
Stunning Pinolite Display Wand Carving (Locale: Canadian Mountains)
Alexandra Rascia
Beautiful

Feels really good in my hand. Excellent

Stunning Pinolite Display Wand Carving (Locale: Canadian Mountains)
One Brilliant Clear Quartz Small Orb Sphere Carving ~Locality: Brazil
Jorgensen Meleny
Beautiful piece

My second order, very pleased. Both orders have been as described, and are very beautiful in person. Very happy with this company. I have ordered from other places and had issues, but this place delivers! Will order from them again.

One Brilliant Clear Quartz Small Orb Sphere Carving ~Locality: Brazil
Limited Edition! HOLIDAY SPICE Essential Oil & Unakite Crystal 8oz Soy Candle
Tonie Anderson
Love these Candles and their Packaging

I love the quality of the candles. They are perfect for meditation and for setting the mood of a space. They are also packaged nicely so they fit into my bag when I travel. So no matter where I am I can have the perfect ambiance for working with my clients. I am recommending them to my clients as well.

Limited Edition! HOLIDAY SPICE Essential Oil & Unakite Crystal 8oz Soy Candle
Brilliant Arkansas Clear Quartz Natural Cluster Specimen
Claire Patton
Thank you!

Just as pictured!

Brilliant Arkansas Clear Quartz Natural Cluster Specimen

What customers think about the store

Earth Family Crystals offers high-quality, vibrant crystals and spiritual items. Many customers praise the exceptional service, fast shipping, and thoughtful packaging. The products are often described as unique, powerful, and accurately represented in the lis...

AI-generated from customer reviews.

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